Direct From The People Who Make It

Returns Policy

Mattress and more

Returns Policy:

We want you to be happy with your products purchased from if your order arrives with an item that is broken or damaged of if you receive the wrong product, please contact us using the form below, within 14 days of delivery to arrange the return of the item. We will happily replace the product or issue a full refund.

Please note, it can take up to 30 days for any refund to reach your account. In such instances, we will pay the cost of returning the products. Refunds will be processed using the original purchase payment method used.

If you change your mind after receiving your product and decide you later want to return it, please fill in the form below within 14 days of receiving your order. We will happily offer an exchange or refund for the products if they are in the same condition and packaging that the products were received in. In such instances, the buyer must pay return costs. cannot accept products that have been opened and used due to hygiene reasons. Please enquire for more details.

How do I return a faulty item/order? 

If you think that a product you have purchased on our website is faulty, please contact us straight away before returning the item. You can contact us by email or call us on 0579320621